Privacybeleid

Privacy policy

This privacy policy describes how Edward Barker ("the website", "we", "us" or "our") collects, uses and discloses your personal information when you visit edward-barker.com, use our services or make a purchase (collectively referred to as "the Services"), or otherwise communicate with us. In this privacy policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor to the website, or another person whose information is collected.

Please read this privacy policy carefully. By using or accessing any part of the Services, you agree that your personal information may be collected, used and disclosed as described here. If you do not agree to this policy, you must not use the Services.

Changes to this Privacy Policy We may occasionally update this privacy policy, in particular to reflect changes in our practices or for legal, operational or regulatory reasons. We will publish the updated version on the website, update the "Last updated" date and take any necessary steps in accordance with applicable law.

How We Collect and Use Your Personal Information To provide the Services, we collect personal information from various sources over the past 12 months. The data we collect and use varies depending on how you interact with us.

In addition to the specific purposes described below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms of use, and protect the Services and our rights.

Personal Information We Collect The types of personal information depend on your interaction with our website and our services. The term "personal information" refers to any information that identifies you or can be linked to you.

Information you provide to us may include:

• Contact details: name, address, telephone number, email address
• Order-related information: billing and delivery address, payment confirmation
• Account information: login, password, security questions
• Browser and usage data: products you have viewed, added to your basket or wishlist
• Customer service information: any content you communicate to us

Some features may require certain information. If you do not provide this information, you may not be able to access certain features.

Information Collected via Cookies We automatically collect certain data ("Usage Data") about your use of the Services via cookies, pixels and similar technologies. This includes information about your device, your browser, IP address and interactions with the website.

Information Received from Third Parties We may receive information about you from third-party providers:

• Platform services such as Shopify, which support our website
• Payment service providers (e.g. credit card, billing information)

We or our partners may also automatically collect data via trackers when you visit our website, open our emails or interact with our advertisements.

Use of Your Information

• Providing the Services: processing orders, payments, returns, exchanges, creating and managing accounts
• Marketing: sending promotional emails, messages or personalised advertisements
• Security: preventing fraud and misuse
• Communication: customer support and improving our Services

Cookies We use cookies to ensure the website functions properly and to improve it. For cookies related to Shopify, please see Shopify - Cookies.

Deleting or blocking cookies may affect your use of the website and the Services. However, this does not guarantee that third parties, such as our advertising partners, will not collect your data.

Sharing Your Personal Information We may share your information with:

• Third-party suppliers (payment, logistics, hosting, data analysis, etc.)
• Commercial and advertising partners such as Shopify
• With your consent (e.g. via social media connections)
• Our affiliated companies or in connection with a business-related transaction
• Public authorities or in connection with legal requirements, legal proceedings or to enforce our terms

Categories of data shared in the past 12 months:

We do not sell or share sensitive data that may reveal your personal characteristics.

User-Generated Content If you post reviews or other content on the website, it will be publicly visible. We do not control others' use of this information and cannot guarantee its confidentiality.

Third-Party Links Our website may contain links to third-party platforms. Please review their privacy policies before interacting with them. We are not responsible for the practices of these parties, even if we refer to them.

Children's Data Our Services are not intended for children, and we do not knowingly collect information about them. If you are a parent and believe your child has submitted data, please contact us at contact@edward-barker.com.

Security and Retention No security measure is infallible. Please avoid sending sensitive information via unsecured channels.

The retention period varies depending on the purpose: managing your account, fulfilling contractual obligations, legal compliance or resolving disputes.

Your Rights Depending on where you live, you may have the following rights:

• Access: obtain insight into the information we hold about you
• Erasure: request deletion of your data
• Rectification: correct inaccurate information
• Data portability: receive a copy of your information
• Restriction: request restriction of processing
• Withdrawal of consent
• Complaint: appeal against a refusal of your request
• Communication preferences: unsubscribe from marketing emails via the link in the email

You may exercise your rights via our website or by sending an email to contact@edward-barker.com. We may ask you for information to verify your identity.

Complaints If you have complaints about our handling of your data, please contact us. If you are not satisfied with our response, you may contact your local data protection authority.

International Users Your data may be transferred to, stored and processed outside your country of residence, including in the United States. We use recognised legal mechanisms (such as the European Commission's standard contractual clauses) for such transfers.